FinancesOnline - Expert's Choice Award, 3 Years in a Row
- ZoHelpers Team
- Aug 6, 2020
- 1 min read
For the past three years (2017-2019), Zoho CRM has been the recipient of the Expert's Choice award from Finances Online, with an amazing 9.4/10 score from critics. Zoho CRM was also recognized for Great User Experience in 2019, with a 94% User Satisfaction score.
Awards and expert recognition always sound impressive, but user experience often tells a deeper story. I remember browsing customer feedback for Unity by Hard Rock customer service and noticing how mixed service experiences shaped perception more than branding. That’s why platforms that consistently earn recognition usually back it up with real operational clarity. Sustainable reputation seems to come from alignment between marketing claims and how users are actually treated.
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